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Privacy Policy

We at Highland Homes, LLC (“Company”) know you care about how your personal information is used and shared, and we take your privacy seriously. This Privacy Policy discloses the Company’s privacy policies and practices. By using or accessing our website, services and applications (the “Services”) in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent to our collection, use and sharing of your personal information in the ways disclosed below. Your use of Company Services is always subject to this Privacy Policy.

This privacy notice applies personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control. This Privacy Policy notifies you of the following:

  1. What personally identifiable information is collected, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security of your data.

If you are a California resident, click here to review the Company's Supplemental Privacy Notice for California Residents.

Information Collection, Use, and Sharing

  • Information You Provide

We collect personal information that you knowingly provide to us. We will not sell or rent this information to anyone.

We will use your personal information to respond to you, regarding the reason you contacted us. Unless you ask us not to, we may also contact you via email in the future to tell you about specials or new products or services that we believe may be of interest to you.

  • Information Collected Automatically

In order to improve our Services, we also collect some personal information automatically when you interact with our website. Whenever you interact with our website, we automatically receive and record information such as your IP address, device identification, “cookie” information, the type of browser and/or device that you are using, and the page or feature you requested.

“Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when website pages and features are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.

If you click on a link to a third-party website or service, a third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices.

You may choose to establish a MyHighland account using your Facebook or Google account. Facebook or Google may connect the data with your account and use the data for their own advertising purposes, in accordance with their current privacy policies. You can review Google’s privacy policy here. You can review Facebook’s privacy policy here, and additional information about how Facebook shares information here. With respect to Facebook, you can review or change the information you share in your Apps and Websites settings.

  • Sharing of Some Personal Information

Some Personal Information may be shared with third parties that we work with to run our website, advertising and email communications. Specifically, your personal information may be shared with the following categories of third parties: email marketing services, Contact Us Form services, advertising, marketing and media services, survey services, and analytics services. Information about Google Analytics is available here.

We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety of the Company, our employees, our customers, or others.

Your Access to Personal Information

You may opt out of any future contacts from us at any time. If we have reached out to you through email for marketing and promotional purposes, then you may unsubscribe using the link provided in the email. If you have questions about viewing, updating, or removing the Personal Information that we have on file about you, please email your request to [email protected] with the subject line, “Personal Information Request.”


We endeavor to protect the privacy of your Personal Information that we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information.


The Company’s web site contains links to other sites. Again, we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Contact Information

If you have any questions or concerns regarding our privacy policies, please call 1-888-379-1635 or send a detailed message to [email protected] and we will try to resolve your concerns.

(888) 379-1635