Highland Homes is proud to honor and maintain our warranty commitment to our homeowners during this national health crisis.
To stay in compliance with guidelines set by local and national health officials, Highland Homes is temporarily adjusting our warranty request priorities and processes. We are currently only servicing warranty requests that are emergency in nature.
Examples of emergency requests include:
Plumbing issues/water outages
Items that affect safety or structural integrity
All other warranty requests received will be placed in a queue for completion based on the date received. Any non-emergency warranty request that may be set to expire during this temporary "emergency-only" period will still be honored.
To ensure everyone’s health and safety, our employees and trade partners will practice hygiene, sanitization, and social distancing guidelines as directed by the CDC. Please use the form below to submit your Warranty Request. We thank you for your patience and understanding.
Emergency Warranty Service
In case of urgent warranty issues (plumbing, electrical, or heating/AC), we have a list of service providers to contact.