Emergency Warranty Service

In case of urgent warranty issues (plumbing, electrical, or heating/AC), we have a list of service providers to contact.

View Emergency Contacts

General Inquiry Contacts

Highland Homes Austin

4201 W. Parmer Lane
Building B, Suite 180
Austin, TX 78727
(512) 834-8429
Amy Brooks

Highland Homes Dallas/Fort Worth

5601 Democracy Dr., Suite 300
Plano, TX 75024
(972) 789-3500
Amy Kinney

Highland Homes Houston

10930 West Sam Houston Pkwy North
Suite 100
Houston, TX 77064
(281) 517-9800
Angie Hayes

Highland Homes San Antonio

3619 Paesanos Parkway, Suite 114
San Antonio, TX 78231
(210) 494-3823
Vicky Garcia

Home Warranty Request

With the exception of specified emergencies, all request for service must be in writing.  Please use this form to notify us of warranty concerns.

To assure timely response and proper record keeping, on-site sales and construction personnel will not accept service requests in your community.

In order to best serve you, it is our policy that a representative calls you within two business days of submission of this form.  Please ensure you will be available to speak with a representative during this time before completing, and submitting, this form as we will contact you to set up a service appointment.

Service appointments are available from 8 a.m. to 3 p.m. Monday through Friday.

Thank you for your cooperation.

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